Here you will find everything about your booking: from information on booking options to payment methods. Find information on ticket exchange and refund as well as your passenger rights. In the past I have received DB tickets by MMS, but when booking a ticket now, I couldn`t find that option. The confirmation email says I should print the PDF ticket… is it OK if I just download the PDF on my phone and show that? For schedule information and seat reservation, please contact a DB agent, a DB Travel Centre or refer to www.bahn.de or the DB Navigator App. You can book regional day tickets, weekend and day tickets for Germany and other regional offers on the go. Das Digitale Ticket können Sie bequem von zu Hause buchen. Dafür suchen Sie sich einfach die gewünschte Verbindung auf bahn.de heraus und wählen im Buchungsschritt “Ticket & Optionen” das “Digitale Ticket”. Sie erhalten Ihr gebuchtes Ticket digital als PDF-Download sowie per E-Mail. Speichern Sie das PDF-Ticket auf Ihrem Laptop, Tablet oder Smartphone und zeigen Sie es im Zug vor. Alternativ können Sie das Ticket in die App DB Navigator laden oder ausdrucken. Ticket später erneut abrufen – mit Login Der Vorteil an Ihrem Digitalen Ticket ist, dass Sie es sich jederzeit wieder aufrufen können. Am einfachsten geht das mit einem bahn.de-Kundenkonto, denn dort werden Ihre Buchungen gespeichert.

Nach dem Login können Sie über “Meine Buchungen” Ihre Ticket einsehen und zum Beispiel noch einmal als PDF öffnen oder in die App laden. Ticket später erneut abrufen – ohne Login Sollten Sie das Ticket ohne ein bahn.de-Konto gebucht haben, können Sie Ihr Online-Ticket über die Auftragssuchewieder abrufen. Dazu benötigen Sie die Auftragsnummer. You can exchange an online ticket on bahn.com. Exchanges depend on the refund conditions. If you are a registered customer, you can call up the booking history in your My Bahn customer account. If you bought a ticket without logging in, use the Add ticket function. You will need the order number of your ticket for this. According to the rules of transport (Beförderungsbedingungen), section 6.3.3 you can show the ticket on a smartphone, tablet or laptop as long as the backlight is turned on and the barcode is shown in full-size: a) There are a few tickets which you have to print out. As not all involved partners have the means to check the tickets shown by the DB Navigator. Can you give one or two examples of the tickets you bought? A little bit wrong in places.

The Deutsche Bahn Regs specifically allow the ticket to be shown as a PDF file on a suitable machine – tablet, laptop etc. – from an email attachment. Two problems though. One is that the code has to be displayed in original size and dimensions. Not all machines do that easily, with mobiles hardly possible. Secondly, some of the local trains are not run by the Deutsche Bahn, but are regional companies and the ticket inspectors there are sometimes `difficult`. Never had a problem using a PDF on my Android 10″ tablet, when travelling on standard trains. The quick booking option lets you buy tickets without having to go through the entire booking process. It is a shortcut for customers who do not require any further information about a given connection. The app automatically includes details from the search options such as travel class, BahnCard discounts, number of travellers, etc.

Note that DB also sells smartphone tickets but it seems to be a separate offering, only available through an app.

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